At Eva Wholesale LLC, we are committed to nurturing a trustworthy relationship with you. This Cancellation Policy outlines the terms under which you may cancel your rental or car rental bookings.

General Policy

• All bookings made through Eva Wholesale LLC for car rentals and rental accommodations are subject to this Cancellation Policy.
• Specific cancellation terms may vary by service provider. Please review the cancellation terms specific to your booking at the time of reservation.

Cancellation Requests

• Cancellation requests must be made at least 6 hours before the scheduled rental check-in or car rental pick-up time.
• Requests must be initiated via phone call to our customer support line.
• For verification, we also require email confirmation of your cancellation request. This helps protect your privacy and supports smooth processing.

Non-Cancellable & Non-Refundable Situations

• Bookings may not be canceled in case of no-shows, late arrivals, strikes, overbookings, or force majeure events beyond our control or the provider’s control.
• Some bookings may be strictly non-cancellable, depending on the service provider’s terms.

Customer Responsibilities

• It is your responsibility to review and understand the cancellation policy before confirming your booking.
• Delays in responding to or completing the cancellation request may result in failure to process the request.

Policy Updates

• Eva Wholesale LLC may update this Cancellation Policy at any time without notice. Continued use of our services implies acceptance of any changes.